The AJ Hackett Website is the cornerstone for not only the company’s marketing strategy but also the interface for customers, staff and agents to the operation of the business.
AJ Hackett has demonstrated thought leadership in commissioning WebVantage to produce a website and following industry best practice for the integration of their and online presence with the operational aspects of their business.
The website has a many integrated components which promote the company’s best assets while giving customers true Web 2.0 experience.
The website has the following components:
The following operation departments interface with the website:
Customers can use the website to create online bookings and pay using the secure payment gateway. A simple wizard guides the customer through the booking process, ensuring that up sell opportunities are capitalised upon, maximising revenues.
Agents can use the website to login to a secure portal so that they can check availability and make bookings. Agents can print tickets and booking vouchers that are then validate by check in staff upon arrival. Agent commissions as well as debtors and creditors are managed from within the back of house management portal.
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