Booking Management System Guided Tour – Back Office

WebVantage Booking Management System – one system that accepts online bookings as well provides complete back of house operational management of products and resources

How could you use the time that you will save by linking your online bookings or reservations to your back office operations?

Using the WebVantage Booking Management System for your back office operational resource management gives you the following benefits:

• Improved staff productivity as there is no double entering of information – customers perform their own data entry of their details directly through your website when they book
• Improved customer satisfaction as there is no chance of overbooking a resource or activity
• Improved accuracy by limiting data entry errors created by rekeying information
• Streamlined business operation as different staff have their own login to the web based administration console and access the information they need

All information is kept centrally and can be accessed over the web by any computer with an internet connection and a web browser.  The following is an example of how the WebVantage Booking Management System can streamline your back office operations:

1. Your customer creates and pays for a booking for one of your products
2. Your bookkeeper is able to transfer details of the financial transaction to your accounting system
3. Your bus driver is able to print out a manifest with up to date pick up information from their home computer before they leave
4. Your tour guides can printer a roster to determine which days they are working
5. You are able to print a report telling you how much money you have made today or how full your events are tomorrow

   And all this through a web browser from at home, in the office, or even on the move with an i-Phone!

Remember that this is just one example of how back office process can be streamlined… how will you use the WebVantage Booking Management System to run your business?

Where do you want to go next?

• Continue the guided tour of the WebVantage Booking Management System – Learn how to boost revenues by having customers receive instant confirmation when they book online
• Return to the previous page on the WebVantage Booking Management System guided tour – Learn about taking control over agents and commissions
• Return to the WebVantage Booking Management System main page