WebVantage SaaS FAQ
WebVantage is a leader in delivering robust Web Applications for small-medium businesses using a Software as a Service (SaaS) model. WebVantage SaaS means that your business can obtain real business functionality in your customer-facing website for a substantially lower cost than traditional custom-developed functionality.
What do you mean by "real business functionality?"
The ability of your website to be much more than an online brochure. Allow your website to work for your business by:
- taking and confirming bookings or orders for goods and services in real time
- processing customer's credit cards
- having orders sent to a fax machine, printer or email if required
- having the option for the business to maintain it's content on the site through a simple easy to use interface (no understanding of web programming required). This enables the business to own the change process - invaluable as prices and goods and services offered by your business are of course subject to change.
What kind of Return On Investment (ROI) can I expect if I were to use a WebVantage solution for my business?
All business are different, and your ROI is subject to many different factors beyond our control. However,we can report that some of our customers who have invested in a WebVantage solution have had the value in bookings for services placed through their WebVantage business-enabled website that exceed the total cost of establishing the site in less than 2 weeks of the site going live.
Do I have control over the look and feel of my site?
Yes, you have total control over how your website appears to your customers. This is developed specifically for your business using your content (ie: words, pictures and logos).
The WebVantage SaaS model provides the backend engine functionality - the "brains" behind your website.
What are the advantages of the WebVantage SaaS model versus traditional custom-developed functionality?
There are many advantages. These include:
- A website with robust, real business functionality at a lower cost and far quicker time to a live, working site. The WebVantage SaaS model offers the kind of functionality that you may have previously thought was too expensive or too difficult to establish.
- Proven, working technology that is already working for other WebVantage customers and bringing them an income stream. Conversely, custom-developed functionality requires troubleshooting and debugging. Sometimes, depending on the vendor
- No need to worry about the loss of customer information - WebVantage will take care of backups of data.
- WebVantage understands the nature of the ever-evolving security threats on the Internet. WebVantage has built a robust SaaS infrastructure with this in mind. However, sometimes it might be necessary for WebVantage to apply a security patch to it's SaaS infrastructure. This will happen automatically without you having to lift a finger! It is unlikely that any custom-developed code will have this level of ongoing commitment to repelling Internet security threats as they evolve.
- WebVantage periodically adds new features and functionality to its SaaS solutions, which your business may choose to leverage. Most custom-developed functionality remains static once it has been delivered.