Privacy Policy
Overview
This represents the privacy and information handling policy of WebVantage Pty. Ltd. and its subsidiaries hereunder written as "WebVantage". This policy document was approved by the board of directors of WebVantage Pty. Ltd. on 22nd March 2007 and supersedes any previous documents.
What information we collect and store
Information collected may be personal details of individuals or specific details on companies, hereunder written as "information".
Only the required information needed to provide the services purchased is collected by WebVantage. This may include information not directly needed for the provision of service but needed for contact purposes or to fulfil regulatory requirements.
WebVantage also stores on its servers information which is collected by its clients for their business purposes, hereunder written as "client owned information" Client owned information is subject to the terms of the client's privacy and information handling policy.
How we collect information
Information collected by WebVantage is primarily supplied by the client upon the purchase of services.
Information may also be sourced from public databases like telephone listings, websites, etc.
Client owned information is collected in accordance with the client's privacy and information handling policy.
How we use information
WebVantage uses information for the provision of services to its clients. WebVantage also uses information for the purposes of notifying its clients of changes to services, disruptions, and new products and services.
WebVantage may disclose information to third parties when necessary for the provision of services. For example: domain registries, hosting partners. WebVantage only engages third parties which are known to be trusted and in compliance with privacy laws and accepted guidelines. Information provided in such a manner is then subject to the privacy policy of the third party.
WebVantage uses client owned information for the provision of service only. Client owned information is used for system accounting and system generated communications which are controlled by the client. Other uses of client owned information are documented in the client's privacy and information handling policy.
WebVantage may be required by law to disclose information and client owned information upon being issued with a relevant court order.
How we secure your information
WebVantage takes the securing of information and client owned information seriously. Information security policies and practices have been developed by a qualified security professional and are enforced.
Every reasonable effort is made to ensure the confidentiality, integrity and availability of all information (electronic or otherwise) in the custody of WebVantage by ensuring industry best practices are being adhered to.
Your rights
You have the right to expect that information which is collected and stored by WebVantage is accurate, up to date and secure.
You have the right to expect that information will not be disclosed to third parties for the purposes of marketing.
You have the right to "opt out" of any regular communication by WebVantage which is not necessary to the provision of services. To notify WebVantage of an intention to opt out of a particular communication, please contact us here.
You can access the information stored on file by WebVantage after a notice sent in writing to: The Chief Information Officer, WebVantage Pty. Ltd., PO Box 1135, North Sydney, NSW, Australia. WebVantage will require verification of identity prior to the release of information.
Client owned information can only be accessed after contacting the client in accordance with their privacy and information handling policy.
Further details
If you require further details regarding our privacy and information handling policy, please contact WebVantage on 02 9016 7136